CXOToday has engaged in an exclusive interview with Automate Business Founder – Mr.Kewal Kishan
Ques1)How has Automate Business shaped its journey in the automation industry, and what role does it play in driving innovation and efficiency for its users?
At Automate Business, our goal in the automation industry is driven by the vision to empower businesses to achieve more with less effort. Using real-world data, we identified the most common challenges business owners face – inefficient task management, leave tracking, and lead handling. We built solutions like Automate Tasks, Automate Leave & Attendance, and Automate CRM to counter them.
Wholeheartedly focused on innovation to assure effectiveness and simplicity of the tools through insights received from the real users’ feedback. Automated reminders save hours by sending accurate information that helps in seamless collaboration between the teams by sending real-time notifications on WhatsApp. Our products eliminate repetition and reduce redundancy while streamlining operations.
Automate Business represents more than just tools; it’s about creating a strategy for growth, efficiency, and alignment that unleashes the potential for higher levels of opportunity for advancement.
Ques-2)How do you envision AI and automation reshaping industries in the next decade? Which sectors do you think will experience the most disruption?
AI and automation are set to bring industries, across the next decade, unparalleled efficiency, precision, and scalability. The repetitive or time-consuming tasks will become much faster and more accurate, allowing businesses to focus more on strategy and innovation, rather than operations.
Industries such as manufacturing, logistics, and healthcare might see changes the most as automation streamlines supply chains and enhances patient care. Similarly, sectors like retail, education, and finance will be highly benefitted by AI through personalized experiences, predictive analytics and smart decision-making.
At Automate Business, we believe that the biggest transformation will come from how the businesses leverage automation and AI to improve their workflows and team management. Embracing these tech advancements will unlock new growth opportunities, reduce costs and build a better and more resilient operational system.
Ques3) What are the common barriers MSMEs face when adopting AI and automation, and how can solution providers address these challenges?
MSMEs face several barriers that include lack of budget, lack of technical knowledge, and fear of disrupting existing workflows. For several entrepreneurs, especially micro and small business owners, it is equally been lack of clarity on the ROI that gives them cold feet; they also hold the misconception that it is only large enterprises that benefit from automation solutions.
To overcome these, solution providers should focus on building the right kind of tools. These should be cost-efficient, intuitive, and user-friendly while empowering the business to undertake such an initiative without much technical knowledge. Providing personalized onboarding, ongoing support and, of course, real-world success stories, can help to build confidence in automation.
At Automate Business, we prioritize a managed approach to addressing these barriers by developing straightforward yet cost-effective solutions specifically built for MSMEs. Our apps like Automate Tasks and Automate CRM simplify complex processes, save time, and ensure immediate results. In this way, small enterprises find it easier to embrace automation, providing enough room for growth transformation.
Ques4) As your business grows, what processes do you think will become harder to manage manually, and how can automation address these?
With growth, management of ongoing processes manually becomes difficult. Common bottlenecks include delegation of tasks, work and workflow sharing among team members, attendance, and handling leads, frequently resulting in missed deadlines, disorganization in workflows, and lack of productivity.
Automation can address these challenges by streamlining repetitive tasks, ensuring accountability, and providing real-time insights. For example, automated task management sends reminders well ahead of deadlines, whereas CRM tools come in handy in centralizing lead tracking and follow-ups. Attendance and leave management automations also lift the burden on HR personnel and minimize human-made mistakes.
At Automate Business, we design solutions like Automate Tasks, Automate Leave & Attendance, and Automate CRM to attack these problems and foster ease of growth, allowing businesses to completely focus on scaling and doing it efficiently.
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