CXOToday has engaged in an exclusive interview with Vic Gupta, Executive Vice President, Coforge
- Can you elaborate on how Coforge’s partnership with Microsoft enhances developer productivity, and what specific tools and platforms are being utilized to achieve this?
Coforge adopts a holistic approach to maximize efficiency through extensive use of GitHub Copilot, establishing a strong foundation for efficient development. By integrating the proprietary FAST framework (Functionality, Accuracy, Speed, Transformation), we optimize the use of GitHub Copilot. This involves reimagining the roles of multiple personas including the product owners, business analysts, enterprise architects, developers, testers and deployment specialist and enabling them to use AI and leverage GitHub Copilot to align their role goals and business goals of the firm. Especially for developers we enable Gen AI led code generation on Java JS, Python, along with code reviews, code documentation, code refactoring with over 40-50% efficiency than current industry standard practices. Coforge has also developed proprietary agents for specific tasks such as enterprise architecture, coding, testing, and deployment, all enhanced by GitHub Copilot. This comprehensive strategy ensures a seamless and efficient development process across the software development lifecycle.
- How does the Microsoft partnership facilitate cloud migration and improve enterprise productivity?
The partnership with Microsoft streamlines cloud migration and significantly boosts enterprise productivity by leveraging a comprehensive tech stack, including Windows, Azure, Dynamics and Office. This collaboration enables organizations to efficiently transition their infrastructure to the cloud, tackling challenges such as outdated hardware and high operational costs. The migration reduces technical debt, enhances system performance, and ensures high availability with 99.9% uptime and rapid provisioning.
The cost reductions are also substantial, with some organizations achieving up to 60% savings in IT infrastructure costs and CAPEX. Advanced disaster recovery strategies improve system performance, reduce high-severity incidents, and enhance availability. Operational efficiency is further elevated through self-service BI for advanced analytics and the implementation of automated processes, resulting in 20% faster data migration.
Additionally, the shift from CAPEX to OPEX with flexible licensing and pay-per-use models allows for better cost and budgetary control. Data consolidation and accessibility are greatly enhanced, supporting superior reporting and analytical needs, with over 98% of SLAs met on time. This comprehensive approach ensures that organizations can modernize their infrastructure while optimizing costs and performance.
- Can you share some industry-specific use cases of Copilots for the Travel, BFS, and Insurance sectors? How will these industry-centric Copilots benefit your clients in these sectors?
GitHub Copilot is tailored for specific industries, which significantly benefits various sectors by automating tasks, enhancing productivity, and improving customer experiences. For instance, in the travel sector, a large airline company needed to modernize its management system and streamline corporate processes. Coforge migrated over 60 processes using Dataverse, SharePoint, Power Automate, and Power Apps, covering key areas like flight operations and incident reporting. The solution enabled rapid development, empowered citizen developers, and created an internal development community for knowledge sharing. Embedding Power Apps into MS Teams centralized information access. This led to a 20% efficiency boost across departments leading to greater employee satisfaction.
In the BFS sector, one of our large banking clients aimed to accelerate time-to-market and enhance consistency in application delivery by reimagining their Software Development Life Cycle (SDLC). We established a comprehensive plan to leverage GitHub Copilot, implementing a 30-60-90-day strategy. Specific use cases and teams were identified for applying the entire SDLC lifecycle. These teams transitioned to an accelerated DevOps execution model powered by GitHub Copilot. As a result, we achieved a 30% improvement in productivity for new application development and a 10% improvement in other areas of development and testing. This streamlined the application development and delivery process, significantly enhancing operational efficiency and developer productivity.
A large US-based insurance organization needed to analyze large volumes of documents and improve accessibility for their analysts. Coforge developed a semantic document search using Vector Store technology for consistent storage and efficient retrieval. The solution also integrated real-time chart and image creation within documents. This led to a 15% improvement in employee efficiency and productivity, and a 20% reduction in time spent retrieving and analyzing documents.
- What steps is Coforge taking to integrate AI at every stage of the Software Development Life Cycle (SDLC), and what benefits do you anticipate this will bring to your development processes?
Coforge is making significant strides in integrating AI at every stage of the Software Development Life Cycle (SDLC) by leveraging proprietary frameworks, including powerful AI tools like GitHub Copilot and Microsoft Azure OpenAI. These efforts enhance data analysis with swift and accurate AI-driven insights, automate requirement documentation to reduce manual effort, and utilize AI-powered chatbots for efficient stakeholder communication.
By integrating these proprietary frameworks, Coforge automates tasks of the several personas involved in the SDLC including product owners, business analysts, enterprise architects, developers, testers and deployment specialists. For example, the framework allows analysts to focus on strategic decision-making and complex problem-solving. The anticipated benefits include increased efficiency, substantial cost savings, faster project delivery, reduced human error, and a strategic focus for business analysts. With the framework, enterprise architects can secure a diagrammatic view of selection of technologies, frameworks, roadmaps, reviews and can create UI/UX mockups design systems, create database design, logic etc. and can double productivity.
Embracing AI through these frameworks’ positions Coforge to achieve unprecedented levels of efficiency, accuracy, and innovation in software development, ultimately delivering superior solutions to clients.
- How will the establishment of a Copilot innovation hub benefit your clients?
The establishment of the Coforge Copilot Innovation Hub, in collaboration with Microsoft, significantly enhances collaboration and innovation within Coforge and for its clients. This hub focuses on developing a pipeline of new, industry-specific generative AI solutions, integrating these advancements with Microsoft’s generative AI products and technologies, such as Microsoft Azure OpenAI Service, Microsoft Power Platform, and Microsoft Copilot.
New solutions like the Underwriter Copilot for insurance carriers and the Advisor Copilot for financial services highlight the hub’s impact. The Underwriter Copilot enhances decision-making and control for insurance underwriters, improving combined ratios by 2-3% and boosting productivity by 30-35%. Similarly, the Advisor Copilot for BFS streamlines access to comprehensive fund information for financial advisors, increasing their productivity by over 30%.
This collaborative effort drives innovation, resulting in more efficient and effective solutions for Coforge and its clients.
- How do you envision the future of Coforge in the rapidly evolving technological landscape, especially with the advancements in AI and the ongoing collaboration with Microsoft
The future of Coforge in the rapidly evolving technological landscape is exceedingly promising, particularly with advancements in AI and our ongoing collaboration with Microsoft. Our partnership with Microsoft has been crucial for enhancing developer productivity, cloud migration, and enterprise productivity across collaborative platforms, unified communications, ERP, and CRM. By transitioning to an AI-first company with support from Microsoft’s Azure OpenAI and GitHub Copilots, we are poised to transform key sectors such as travel, BFS, and insurance with industry-specific Copilots. Additionally, we plan to expand our services portfolio and train and certify a significant base of developers on GitHub. This strategic collaboration ensures we remain at the forefront of technological advancements, driving innovation and delivering superior solutions for our clients.
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