CXOToday has engaged in an exclusive interview with Mr. Deva Biradar, Founder and CEO of Liaison Bank.
How has your broader vision impacted your company’s success and growth?
My overarching goal of providing complete, one-stop solutions to clients’ problems has been the driving force behind the success and expansion of our business. Our clients are more satisfied and productive since we handle the vendor coordination, freeing them up to concentrate on their main business operations. High-quality work is ensured by our methodical processes and experienced sourcing approach for jobs including equipment evaluations, feasibility reports, and site audits. Our client’s trust has been strengthened by our emphasis on transparency and adherence to regulations, which has made cooperation easier. Consequently, we have effectively increased our footprint by opening several branches in important locations like Bangalore, Hyderabad, and Mumbai.
How do you ensure that your business remains customer-centric in its operations?
By attending to our clients’ concerns and providing all-inclusive, one-stop solutions, we make sure that our company never loses sight of their needs. We relieve clients of the burden of managing several vendors so they may concentrate on their main business operations. To ensure top-notch performance, we gather subject matter specialists in a variety of industries and apply methodical procedures for jobs including equipment analysis, feasibility reports, and site audits. Building confidence with our clients through transparency and keeping up with current legislation facilitates smoother and more productive collaborations.
How do you balance business objectives with social responsibility?
Through maintaining openness in our business practices and cultivating client trust, we strike balance between our social duty and corporate goals. We deliver comprehensive, high-quality solutions that enable businesses to concentrate on their core business operations by comprehending and resolving consumer pain issues. Our methodical procedures which include feasible studies and site assessments, guarantee quality and legal compliance, demonstrating our dedication to social responsibility while fostering corporate expansion.
Can you share some of the biggest regulatory challenges you’ve faced as an entrepreneur, and how you overcame them?
Remaining current with new regulations, norms, circulars, and guidelines issued by the government, or mantralaya, has proven to be one of the largest regulatory hurdles we’ve encountered. We overcome this difficulty by making sure that we are informed of any new legislation within a day, which enables us to rapidly adapt and meet the most recent criteria. By taking the initiative, we can make sure we stay informed and compliant.
How do you stay updated with the constantly changing regulatory landscape?
By making sure that we are informed within 24 hours of any new regulations, norms, circulars, or rules established by the government or mantralaya, we remain up to speed with the ever-changing regulatory landscape. This keeps us informed and compliant by enabling us to quickly adapt to the most recent standards.
How do you approach regulatory compliance in new markets or industries?
We gather professionals from a variety of professions and maintain resource management systems when it comes to regulatory compliance in new markets or industries. Furthermore , we make sure that any new guidelines, standards, directives, or laws issued by the government or mantralaya get to us within a day, giving us time to adapt and meet any updated needs. This methodical approach guarantees that, even in emerging areas or industries, we stay informed and compliant.
What role does technology play in helping your business navigate regulatory requirements Future Plans/ Vision?
Our company uses technology to generate and analyze required paperwork and reports in an organized manner, which helps us comply with regulatory obligations. To ensure accuracy and compliance, for instance, we employ technology to create system-driven reports for equipment analysis. Our capacity to stay current on new rules and continue producing high-quality work is improved by this usage of technology. Our long-term goals involve growing our footprint by opening branches in important locations like Mumbai, Bangalore, and Hyderabad, all the while utilizing technology to run compliant and effective operations.
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